Bill to Account FAQs

General Information

Bill to account is a payment option that bills your order to your account instead of using another method of payment, such as a debit card, credit card or gift card. View transactions eligible for billing to your account.
The following factors determine bill to account eligibility:

  • You must have a standard monthly account (i.e., not prepaid) for at least 6 months.
  • The maximum amount that can be billed to any of your accounts in 30 days is $450. The 30 days is based on the bill cycle date of your oldest active account.Note: The limit includes pending and recent transactions billed to your account by phone, online or in-store during your current bill cycle. For example, if you purchased a $100 item in-store and billed it to your account earlier in your bill cycle, your online bill to account transaction can’t exceed $350.
  • Your account must maintain a good payment history. For example:
    • The account can’t have been interrupted for non-payment within the last 6 months.
    • The account can’t be more than $24.99 past due.
    • The account must be permitted to make payments online.
  • Your account can’t currently have a security deposit.
  • The phones on your account can’t be interrupted for suspected fraudulent activity.
No, please refer to the bill to account customer requirements so you’ll know when you’re eligible for this option.
It depends. To determine if you’re eligible for the bill to account option, refer to the bill to account customer requirements.
You can bill to your account when you complete any transactions.

Any charges you make with the bill to account option will appear on your next bill. You’ll need to pay off the balance by the due date of that month’s bill.

No, you won’t be charged interest when you choose the bill to account option.

Note: If you aren’t able to pay any part of your bill on time, our standard late fee charges will apply.

The bill to account option is a checkbox on the payment options screen that you see when you’re checking out if you’re eligible. Also, on that same page, you’ll see the options to pay by debit card, credit card or gift card.
The bill to account option appears only if your account and transaction are eligible.