No. If you currently have a pending order on your account, you won’t be able to activate a new device online until the pending order is completed or removed from your account. Learn more on our Pending Orders Information page.
An Account Owner or Account Manager can remove a pending order from an account online in My Liv. Learn more about account access roles.
Note: If a pending order is removed, then it’s canceled and the order will have to be placed again.
To remove a pending order from your account:
- Go to the My Orders page in My Liv.
- Click View pending account changes.
- Click Delete next to the pending order you wish to remove.
- Click Delete pending account change.