Network Programs FAQs

General Information

Network Programs refer to web-based applications that use Liv Cellular network capabilities to perform certain tasks such as locating your device or sending you information via text messaging. An example could be a web-based program that provides a coupon whenever you are close to a retailer’s store location. Such a program would use the Liv Cellular network to first locate your device, and then send a coupon to your device via picture messaging if you were close to their store.

Your consent is required before these programs are allowed to locate you, contact you or access any of your information. So if you signup for a program on a website, we will send you a text message asking you to confirm your consent before we allow that program to locate or contact you. The message will read:

A program named XYZ is trying to locate or contact you. To allow for 24 hours, reply A. To always allow, reply W. Reply D to reject.

To opt-in to a Network Program, you must first access the website associated with the program (perhaps a retailer’s website or your employer’s website) and enter the required information and your mobile number. The first time the program attempts to locate or contact you, we will ask you to confirm your consent via a text message.
To opt-out to a Network Program

Web-based apps that use Liv Cellular network capabilities to perform certain tasks, such as locating your device or sending you information via text messaging.

Please be aware that setting a program’s permission to “Deny” blocks all future requests from that program but it does not remove your mobile number from the developer’s website. To remove your mobile number from the developer’s website, you will need to access that site and follow the opt-out instructions.

There are only additional charges for programs that utilize messaging. For those programs, standard messaging rates apply for sending and receiving text or picture messages. For many Network Programs, there are no charges to you.

The “Network Programs and Permissions” page allows you to manage your permission settings for each Network Program you have opted into. Permission settings are specific to a program so you can set a different permission setting for each program. The settings are:

  • Allow – The program is allowed to locate or contact you based on the schedule you established on the third-party website.
  • Deny – The program is not allowed to locate or contact you. All requests from this program are blocked by the Liv Cellular network.