Once your rebate has been submitted and received, your original paperwork won’t be returned to you. If any questions arise regarding your rebate submission or it gets lost in the mail, you’ll need this information to have your rebate processed.
No, the rebate forms are sent to a different address than your bill payment. To ensure you receive your rebate, please submit the proper materials to the address on the rebate form. Your bill payment should be sent to the address on your Liv Cellular bill.
Once your submission is received, it must go through a verification process before the rebate is mailed. In most cases, your rebate will be mailed within 3 weeks of our receipt of your rebate submission.
If the rebate was valid on the date you purchased your new equipment, you can obtain a new rebate form with the correct dates by contacting the original place of purchase or visiting our Rebate Center.
It means that all the requirements of the rebate weren’t met. You’ll receive a postcard in the mail outlining the unmet requirements. Please read the postcard carefully and return it along with the necessary items indicated. Make copies of all documents for your records.
This means that all of the requirements of the offer weren’t met. Please read the postcard carefully and return it along with the necessary items indicated to the specified address. Make copies of all documents for your records.